I'm sorry, but I cannot definitively say whether XBTFX is a scam or not. However, I can provide you with some information to help you make your own informed decision.
There have been some reports online of users experiencing issues with XBTFX, such as delayed withdrawals, frozen accounts, and difficulty contacting customer support. Some users have also accused XBTFX of being a scam or engaging in fraudulent activity.
However, it's important to note that not all reports of issues or complaints necessarily mean that a company is a scam. It's possible that some users may have encountered technical difficulties or misunderstandings, and XBTFX may be working to resolve any issues.
That being said, it's always important to exercise caution when investing in any cryptocurrency exchange or trading platform. Be sure to conduct your own research, read reviews from multiple sources, and only invest funds that you can afford to lose. Additionally, it's a good idea to keep your cryptocurrency holdings in a secure wallet that you control, rather than leaving them on an exchange.